Why Become a Member?

HDI members are a highly engaged community of technical service and support professionals who share a passion for achieving their career goals while optimizing the success of their support centers. They’re united by a common objective, by a regard for their industry, and by a camaraderie not seen in any other ITSM membership organization.

With unmatched membership value, HDI empowers you with the resources to own your success and reach your career potential – all while elevating the customer experience and making business more productive.

So get ready to supercharge your career, build your support network, and enjoy the following benefits:

  • Attend local chapter and vChapter meetings
  • Access to HDI Practices and Salary Reports
  • Discounts on HDI Conferences, Events and Training
  • Apply for HDI awards
  • And much more!