WELCOME TO HDI ORANGE COUNTY

HDIOC is the Orange County, CA chapter of HDI, the professional association for IT Service and Support Professionals. Our monthly meetings feature interesting and topical industry speakers, while providing a fun environment for networking with your peers.

HDI RESEARCH CORNER

 

Keep up with the latest trends
Check out new surveys and reports added monthly

TRAINING AND CERTIFICATION

Boost Performance with HDI and ITIL Certification Training

HDIOC can put you in touch with official HDI Certification Training. Courses are offered locally on a monthly basis, and are targeted to those entering the support profession, experienced analysts who want to further develop and refine their skills, and support managers who need training in world-class support practices. Completing training enables you to take and pass HDI and/or ITIL Certification, and distinguish yourself from the competition!

Take the HDI Support Center Standards and Practices Survey and win an HDTV!

For many years, HDI has gathered the data collected from this survey to report on industry trends and statistics. The report covers incident management, performance metrics, salaries, and more.

Take the survey now, get a copy of the resulting report and a chance to win a 42" LCD HDTV. Complete the survey by July 8 to be entered in the drawing.

 

Take the Survey!

 

 

 

« Food, Entertainment, Recognition.. Sounds Like a Great AOY/DST Party Celebration! | Main | »

Keep your Service Desk Happy & Motivated and Industry and Salary Trends

Join us on:

October 18, 2016
11:30 AM to 1:15 PM
Orange County Sanitation 
10844 Ellis Avenue Fountain Valley, CA 92708

 

Cherwell Software presents "How to Keep Your Service Desk Staff Happy and Motivated"

Jarod Greene joins Cherwell Software with 10 years of IT industry experience at Gartner. During his tenure at Gartner he initially served as a Client Engagement Specialist and ultimately as an ITSM industry analyst. Jarod was responsible for coverage of ITSM processes, organizational structures and enabling ITSM technologies. Jarod has a Bachelor of Arts in Sociology from Trinity College and a Masters of Business Administration from the University of Georgia.

 

Randstad Technologies presents "Industry and Salary Trends"

Dino Grigorakakis has over 20 years of experience in the IT staffing and services industry — the majority of that in IT staffing and direct hire with Robert Half. Dino joined Technisource, now Randstad Technologies, in 2010 and was responsible for growing and managing the direct hire practice across the US.  Prior to joining Technisource, he served as District President for RHI in the southeast district managing a team of Regional and Branch Managers from North Carolina thru Northern Florida, for all RHI lines of business: IT, Accounting and Finance, Administrative, Legal, and Creative professionals.

Dino graduated from the University of Delaware with a BS in Computer Science.

As the Vice President of Recruiting and Direct Hire, Dino is responsible for Contract and Permanent Placement recruiting strategy for all of Randstad Technologies.  Dino also provides direct oversight and management of the National Recruiting Centers with responsibilities that include hiring, training, and development of the Recruiters and Managers within these groups.

PrintView Printer Friendly Version

EmailEmail Article to Friend

References (2)

References allow you to track sources for this article, as well as articles that were written in response to this article.
  • Response
    Response: Richest Rappers
    This website is only for celebrities net worth and get list of richest people and rappers there.
  • Response

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.

My response is on my own website »
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>