HDIOC is the Orange County, CA chapter of HDI, the professional association for IT Service and Support Professionals. Our monthly meetings feature interesting and topical industry speakers, while providing a fun environment for networking with your peers.


Boost Performance with HDI and ITIL Certification Training

HDIOC can put you in touch with official HDI Certification Training. Courses are offered locally on a monthly basis, and are targeted to those entering the support profession, experienced analysts who want to further develop and refine their skills, and support managers who need training in world-class support practices. Completing training enables you to take and pass HDI and/or ITIL Certification, and distinguish yourself from the competition!



Keep up with the latest trends
Check out new surveys and reports added monthly

Take the HDI Support Center Standards and Practices Survey and win an HDTV!

For many years, HDI has gathered the data collected from this survey to report on industry trends and statistics. The report covers incident management, performance metrics, salaries, and more.

Take the survey now, get a copy of the resulting report and a chance to win a 42" LCD HDTV. Complete the survey by July 8 to be entered in the drawing.


Take the Survey!




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Food, Entertainment, Recognition.. Sounds Like a Great AOY/DST Party Celebration!

Image result for atrium hotel Irvine dining

The HDI Orange County Chapter invites you to be a part of our annual Analyst of the Year gala event!

Every year, HDI sponsors an event to recognize the brightest stars in technical support. Whether it's traditional IT support or desktop support technicians, HDI encourages employers to nominate their star performers as an acknowledgement of their valuable contributions and the chance of this being recognized at the national level.

Individuals nominated are screened by a panel and are considered for one winning slot as either Analyst or Desktop Support Technician of the Year for the chapter. Those who are selected go on to compete at the Region level and (potentially) the National level at the HDI Annual Conference.








We often discuss the benefits of recognition; Now that you nominated your Rockstar, it's time to recognize them at the HDI Orange County Analyst & Desktop Technician of the year Awards Banquet. 

We have nominations from the following companies this year:

  • Solugenix
  • Superior Court of California, Orange County
  • First American
  • Allied Digital
  • Orange County Sanitation District
  • University of Southern California
  • American Honda Motor Company
  • Latham & Watkins, LLP

Atrium Hotel 
18700 Macarthur Boulevard 
Irvine, CA 92612

More Information Coming Soon!


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